I'm not receiving account activation, password reset or session invitation emails from the Immerse Platform

All automated emails come from no-reply@immerse.io

👍 This section covers all versions of the Immerse Platform
 
How to identify which version of the Immerse Platform you are using

Firstly double check your Spam or Junk folders; occasionally automated emails will end up in there.

If they're not in there, contact your internal IT team to have all emails from no-reply@immerse.io put on the corporate allow list.

If you would like Immerse Support to speak directly with your IT team, please contact us on support@immerse.io and we can schedule a call with them.

Further reading