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Immerse Support

Immerse Platform, app and session administration

Immerse Platform, app and session administration

Configuring, managing and accessing the Immerse Platform

How do I upload an app to the Immerse Platform?

How do I receive externally / self hosted apps to my Quest for Business Admin Center?

Immerse Platform set-up

I have an Organisation Administrator account - what can I do?

Which version of the Immerse Platform am I using?

Immerse Platform LMS integration

How do I integrate the Immerse Platform with my Learning Management System (LMS)?

Immerse App management

What is the difference between an Immerse App and an App running on my headset?

I uploaded a Scene and it's stuck 'processing'

How do I add an App to the Immerse Platform?

How do I receive apps from Immerse, to our Quest for Business Admin Center?

Immerse apps and cohorts

How to set-up and run a multi-user Immerse schedule on a standalone headset (and browser)

How to set-up and run a single-user Immerse session on a standalone headset

What is an Immerse Cohort?

How do I assign content to Learners?

How do I create a Course?

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General issues

Is the Immerse Platform down?

I'm not receiving account activation, password reset or session invitation emails from the Immerse Platform

Accounts

Why haven't users accepted their invitations to the Immerse Platform?

Data

How is data captured on the Immerse Platform?

Trials

How do I trial the Immerse Platform?